Principal Residential Mortgage - Notice to Customers

Principal Residential Mortgage, Inc.
Home Loan Service Center

Home Loan Service Center

Notice to Customers

Principal Residential Mortgage, Inc. would like to take this opportunity to thank you for being a valued customer. As previously announced, CitiGroup, Inc. acquired Principal Residential Mortgage from the Principal Financial Group in 2004. Effective January 1, 2005, Principal Residential Mortgage became a part of CitiMortgage, Inc., a member of CitiGroup. As a result, CitiMortgage has become the servicer of your mortgage loan.

To view your mortgage loan information, make a payment or obtain information about other Citi products, please visit or wait and you will be automatically directed in 30 seconds. To login to the CitiMortgage site, you will need to establish a new username and password.

If you have set bookmarks for the Principal Residential Mortgage website, please replace them with

If you have any questions, you may contact us at 1-800-367-6448 from 8:00 a.m. to 8:00 p.m. (ET) Monday-Friday. CitiMortgage looks forward to serving your mortgage needs.